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Readiness Assessment Description:
Using survey measures and interviews, experienced change management consultants determine the status of
staff and management related to computer use, work processes, and change management. The two-day on-site visit focuses on determining the preparedness of staff for the broad scope of change resulting from the transition to a new
system. In addition, staff is provided the opportunity to engage in the project, identify expectations and concerns related to the project, identify their roles within the project and provide suggestions for the consideration of the
leadership within your organization. Potential redundancies in documentation, discrepancies between work practice and policy and unclear or undefined processes are identified.
This process allows for the necessary corrections, improvements, or clarifications in work processes and
documentation to be managed before training staff on a new computer information system. Specific guidelines are provided to establish the internal mechanisms to address the change processes and the observations made during the site
visit. Early preparations can then be undertaken to expedite the implementation process. An overview of the implementation process provides staff and management with the perspective to establish the internal structure to manage the
change process and engage the staff affected by the change process related to the new system. A written summary following this visit identifies pertinent observations related to the existing culture and skills within your
organization and provides individualized recommendations for your consideration.
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